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How are ChatGPT and AI impacting tourism marketing – now and in the future?
May 3rd, 2024
Unless you’ve been living under a rock, you’ve probably heard all the buzz about ChatGPT and how it’s turning the content creation world on its head. But what’s in it for me, you say? We get asked a LOT of questions from our clients about how Artificial Intelligence (AI) might impact tourism marketing and how can they use it to simplify their everyday and ensure they’re maximising this new technology. So, we thought we’d answer the most common questions, and share Maverick’s predictions on some quick wins for you, and share where it might go in the not-too-distant future.
First up, if you haven’t already, you need to…
Give it a try! It makes so much more sense if you’ve signed up and taken it for a spin. We recommend trying out some different prompts to see what ChatGPT is capable of, here’s a couple to get you started:
- What are the top 10 things to do in [insert your town/city]?
- Please write a 100-word overview on the benefits of sustainable travel. The tone should be inspirational and aspirational and tailored to an audience researching travel in New Zealand.
- Please write a radio ad promoting the experiences on this page [insert URL]. It must be no longer than 30 seconds and should have a fun, informal tone, and must include a call to action.
As you can see, ChatGPT can fire out some reasonably good content in seconds and can be a solid starting point for content creation. We always recommend editing it to suit your tone of voice, checking that it’s factually correct (it doesn’t always consider current weather events, recent openings/closures and does tend to fabricate or embellish things!), and ensuring the grammar is specific to your location (American English vs. British English, for example).
Does using ChatGPT for website content influence SEO ranking/how google reads my website, aka. can search engines tell a bot wrote it?
It’s still early days, so it’s hard to know how search engines will treat bot-created content in the future, but for now, Google doesn’t appear to treat AI-generated content any differently. However, ChatGPT can’t be relied on to create factually correct content – it pulls material from all sources regardless of the quality and origin, and can often over-rely on a single source of information. If you’re stuck for ideas, or need some help with keywords or meta data, ChatGPT can be helpful, but don’t rely on it to get you to the top of the search results.
Can ChatGPT help choose images?
We don’t think it’s there yet, but surely it won’t be too long!
How can my brand/experience feature in ChatGPT results?
As far as we can tell, there’s no way to control what results are given to various prompts and questions. It’s trained on a large volume of data from a range of sources (such as Wikipedia, news articles, journals, etc) up until September 2021 – so any information or content more recent than that won’t be included.
Does ChatGPT replace a human writing/scheduling social media posts?
Think of ChatGPT as another tool in your tourism marketing toolbelt. We don’t recommend relying entirely on AI for your content creation for a few reasons: gaps in its knowledge (anything post-September 2021), inaccuracies, inability to create content based on your strategy, etc. It’s useful for getting inspiration and ideas for content, rewriting something you’re not entirely happy with, and the odd social media post (just watch that it doesn’t start to sound a bit repetitive).
Tourism and travel is all about human connections and genuine experiences. No AI tools will ever be able to replace that. By embracing these changes, tourism and travel marketers will be able to efficiently and empathetically provide richer connections between the traveller and the experience.
#MAVERICKTOURISM
Throwback Thursday to our tourist takeover at the B:HIVE for Halloween last month 👻 We may work in tourism, but this year, we took the role seriously and dressed up as stereotypical (and scarily-realistic!) tourists: Hawaiian shirts, cameras in hand, and snapping photos at every chance we got!
#Tourismindustry #DigitalMarketing #BooHive #Halloween2024
Throwback Thursday to our tourist takeover at the B:HIVE for Halloween last month 👻 We may work in tourism, but this year, we took the role seriously and dressed up as stereotypical (and scarily-realistic!) tourists: Hawaiian shirts, cameras in hand, and snapping photos at every chance we got!
#Tourismindustry #DigitalMarketing #BooHive #Halloween2024
📢 One week to go until Destination: Digital - The Playbook kicks off, and this is your LAST chance to secure a spot at Aotearoa`s only conference dedicated to tourism marketers!
The buzz is building, and the final tickets are flying out the door. Don`t just take our word for it - check out what last year`s attendees had to say 👇
Get ready for game-changing insights from expert industry thought-leaders, and interactive practical workshops to set you up for success in 2025. It`s all taking place at the @bhivenz in Auckland next Tuesday, 3rd December.
🎟️ Grab your tickets before they`re all gone: link in bio!
#TourismMarketing #NZmarketing #MarketingEvents #TourismIndustry
📢 One week to go until Destination: Digital - The Playbook kicks off, and this is your LAST chance to secure a spot at Aotearoa`s only conference dedicated to tourism marketers!
The buzz is building, and the final tickets are flying out the door. Don`t just take our word for it - check out what last year`s attendees had to say 👇
Get ready for game-changing insights from expert industry thought-leaders, and interactive practical workshops to set you up for success in 2025. It`s all taking place at the @bhivenz in Auckland next Tuesday, 3rd December.
🎟️ Grab your tickets before they`re all gone: link in bio!
#TourismMarketing #NZmarketing #MarketingEvents #TourismIndustry
Final chance to grab an Earlybird ticket for Destination: Digital 📣
On our ‘From Insight to Impact’ panel, you’ll hear from data-driven decision makers Rachel Howie (RealNZ), Shaun Fitzgibbon (TRA), and Sarah Britton (nee Short) (Tourism New Zealand), who’ll bring a diverse range of perspectives on how you can leverage data to shape marketing strategies, identify emerging trends, and build high-impact campaigns.
As NZ’s only conference dedicated to tourism marketers, it’s a day all about equipping our industry with the latest tactics and techniques for your digital toolboxes. Now all that’s missing is you - see you on Tuesday December 3 (the day prior to TEC Xmas Symposium) at the B:Hive in Auckland. Grab an earlybird ticket before 5pm today 👉 link in bio.
Final chance to grab an Earlybird ticket for Destination: Digital 📣
On our ‘From Insight to Impact’ panel, you’ll hear from data-driven decision makers Rachel Howie (RealNZ), Shaun Fitzgibbon (TRA), and Sarah Britton (nee Short) (Tourism New Zealand), who’ll bring a diverse range of perspectives on how you can leverage data to shape marketing strategies, identify emerging trends, and build high-impact campaigns.
As NZ’s only conference dedicated to tourism marketers, it’s a day all about equipping our industry with the latest tactics and techniques for your digital toolboxes. Now all that’s missing is you - see you on Tuesday December 3 (the day prior to TEC Xmas Symposium) at the B:Hive in Auckland. Grab an earlybird ticket before 5pm today 👉 link in bio.
After just 8 months of dazzling us all with her epic energy, enthusiasm and quick learning; our superstar PT, @emi.cross, has been promoted to our Digital Performance Executive and we couldn`t be prouder! 🚀
From navigating the tourism industry to crafting Google and Meta campaigns, Emi has truly embraced the world of paid media like a pro 👏👏👏
#Promotion #DigitalMarketing #TourismIndustry #NZ
After just 8 months of dazzling us all with her epic energy, enthusiasm and quick learning; our superstar PT, @emi.cross, has been promoted to our Digital Performance Executive and we couldn`t be prouder! 🚀
From navigating the tourism industry to crafting Google and Meta campaigns, Emi has truly embraced the world of paid media like a pro 👏👏👏
#Promotion #DigitalMarketing #TourismIndustry #NZ
As our trip down Maverick memory lane continues, we`re shining a light on the highlights of 2020 and 2021. It was the years that a certain large global event threw a few surprises into the mix - and when our mantra quickly became Keep Calm and Carry On.
While international borders were closed, domestic demand remained strong and we worked alongside clients to encourage Kiwis to explore their big backyards.
We ran free weekly webinars to offer tips, tricks and tactics to the industry to pivot and drive conversions from the domestic market - and we shared our Maverick magic with tons of tourism businesses as part of the Qualmark Digital Capability programme.
🔒 Lockdowns (remember those?!) brought us together online
🐳 We kicked off our partnership with Destination Kaikōura
👩✈️ We dressed up as Top Gun fighter pilots for our team photoshoot
🌲 We climbed new partnership heights with Redwoods Treewalk
🛶 Team day saw us paddle to Rangitoto and enjoy a sunset BBQ
We all have our memories of the pandemic years - and for us, working hard to help our clients survive and thrive was a real source of pride.
Looking back, this time was key in building our resilience and agility - and helping to lay the foundations for next chapter of Maverick (more on that next week!)
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As our trip down Maverick memory lane continues, we`re shining a light on the highlights of 2020 and 2021. It was the years that a certain large global event threw a few surprises into the mix - and when our mantra quickly became Keep Calm and Carry On.
While international borders were closed, domestic demand remained strong and we worked alongside clients to encourage Kiwis to explore their big backyards.
We ran free weekly webinars to offer tips, tricks and tactics to the industry to pivot and drive conversions from the domestic market - and we shared our Maverick magic with tons of tourism businesses as part of the Qualmark Digital Capability programme.
🔒 Lockdowns (remember those?!) brought us together online
🐳 We kicked off our partnership with Destination Kaikōura
👩✈️ We dressed up as Top Gun fighter pilots for our team photoshoot
🌲 We climbed new partnership heights with Redwoods Treewalk
🛶 Team day saw us paddle to Rangitoto and enjoy a sunset BBQ
We all have our memories of the pandemic years - and for us, working hard to help our clients survive and thrive was a real source of pride.
Looking back, this time was key in building our resilience and agility - and helping to lay the foundations for next chapter of Maverick (more on that next week!)
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As we continue reflecting on a decade of Maverick, today we`re throwing it back to 2019 - a year filled with fun, adventures, and a bit of mischief.
This was the year we kicked off our first themed photoshoot in goofy bowling whites, #justbecause!
We had an epic team day at @ecozip_adventures, zipping through the trees then using their awesome conference facilities to plan world domination.
2019 also saw Tim and Alex heading down to Rotorua to onboard @offroadnzrotorua - just look at Tim sizing up that impressive 7-metre drop on their awesome 4WD Bush Safari product 😱 Five years on and we`re still proud as punch to work with Ian, Carol and the team.
To top it all off, we threw a fabulous birthday bash to mark five fantastic years in business with some of our favourite tourism friends. Time flies when you`re having fun! 🙌
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As we continue reflecting on a decade of Maverick, today we`re throwing it back to 2019 - a year filled with fun, adventures, and a bit of mischief.
This was the year we kicked off our first themed photoshoot in goofy bowling whites, #justbecause!
We had an epic team day at @ecozip_adventures, zipping through the trees then using their awesome conference facilities to plan world domination.
2019 also saw Tim and Alex heading down to Rotorua to onboard @offroadnzrotorua - just look at Tim sizing up that impressive 7-metre drop on their awesome 4WD Bush Safari product 😱 Five years on and we`re still proud as punch to work with Ian, Carol and the team.
To top it all off, we threw a fabulous birthday bash to mark five fantastic years in business with some of our favourite tourism friends. Time flies when you`re having fun! 🙌
#nztravel #digitalmarketing #tourismbusiness #workanniversary
Today, we’re reminiscing about 2018 – a real milestone year for Maverick! 🌟 2018 saw us kick off our partnership with the legendary @hobbitontours, an absolute business highlight. Collaborating with such an iconic operator brought our passion and know-how for tourism marketing to life in a whole new way. 2018 was also the year we were lucky enough to add Kelly Hookey to the team – six years later, Kel is one of our longest-serving Mavericks and leads our powerhouse Performance team.
#DigitalMarketing #ThrowbackThursday #WorkAnniversary #NZbusiness
Today, we’re reminiscing about 2018 – a real milestone year for Maverick! 🌟 2018 saw us kick off our partnership with the legendary @hobbitontours, an absolute business highlight. Collaborating with such an iconic operator brought our passion and know-how for tourism marketing to life in a whole new way. 2018 was also the year we were lucky enough to add Kelly Hookey to the team – six years later, Kel is one of our longest-serving Mavericks and leads our powerhouse Performance team.
#DigitalMarketing #ThrowbackThursday #WorkAnniversary #NZbusiness
Today we’re throwing it back to 2014, where Maverick’s journey began 🌍✈️ After working at Tourism New Zealand, Founder Alex Dykman left for an OE in South America – collaborating with a bunch of awesome kiwi operators on all things marketing along the way. Curating digital strategies, social media plans and paid media campaigns in between exploring the Galapagos Islands and hiking in the Andes – now that’s work/life balance😉
After returning home, Alex set up Maverick Digital officially, and the rest is history. From humble beginnings to helping tourism smash digital in New Zealand, the USA, Canada and the South Pacific - we’re celebrating a decade in business! Here’s to many more years of innovation and adventure in tourism marketing.
#maverickturns10 #tourism #newzealand #marketing #throwbackthursday
Today we’re throwing it back to 2014, where Maverick’s journey began 🌍✈️ After working at Tourism New Zealand, Founder Alex Dykman left for an OE in South America – collaborating with a bunch of awesome kiwi operators on all things marketing along the way. Curating digital strategies, social media plans and paid media campaigns in between exploring the Galapagos Islands and hiking in the Andes – now that’s work/life balance😉
After returning home, Alex set up Maverick Digital officially, and the rest is history. From humble beginnings to helping tourism smash digital in New Zealand, the USA, Canada and the South Pacific - we’re celebrating a decade in business! Here’s to many more years of innovation and adventure in tourism marketing.
#maverickturns10 #tourism #newzealand #marketing #throwbackthursday
Cheers to an epic Hospitality New Zealand conference in Ōtautahi Christchurch 🥂
#conference #networking #hospitality #wearemaverick
Cheers to an epic Hospitality New Zealand conference in Ōtautahi Christchurch 🥂
#conference #networking #hospitality #wearemaverick
We can whip up a Google Ad, witty caption or SEO audit - easy peasy 🍋
Turns out us Mavericks can whip up a pretty tasty feast too! 👩🍳
@maincoursenz #teambonding #cookoff #masterchef #teamday #wearemaverick
We can whip up a Google Ad, witty caption or SEO audit - easy peasy 🍋
Turns out us Mavericks can whip up a pretty tasty feast too! 👩🍳
@maincoursenz #teambonding #cookoff #masterchef #teamday #wearemaverick
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