February 15th, 2023
Oh hey there, 2023. With a new year comes an exciting new era of travel – and pent-up holiday demand looks to ride the wave of inflation as both Kiwis and international manuhiri explore our shores. Opening their wallets and their minds, visitors are eager to make up for lost time and seek out deeper, more meaningful experiences.
However, the way tourists are researching, planning, booking, and experiencing travel is evolving. So, to help you stay one step ahead, here’s some of the top trends on our radar as we enter a year of digital transformation.
“This year is about travellers doing what they want to do, not what everyone else is doing.”
Expedia
One of the most common questions from clients we received in 2022? “Should I bother with TikTok?” With skyrocketing growth, it might have previously been a nice-to-have, now it’s a must-have.
With over 1 billion monthly active users worldwide, it’s become the most-downloaded social media app amongst younger generations and a vital source of travel inspiration and UGC. In fact, almost half of Gen Z’s use TikTok as a search engine to plan their trips.
Whether it’s capturing behind-the-scenes clips, filming how-to guides, or compiling b-reel to some catchy tunes – we encourage you to give creating 15 or 30 second videos a go and see who engages with your content. Stay original and authentic as you give users a sneak peek at your attraction or destination. Don’t forget those trending sounds, witty captions, and relevant hashtags.
We predict more RTO’s will invest in short-form video content to showcase their itinerary content rather than traditional channels – and we’ll see the TikTok effect rolled out across Instagram Reels, YouTube Shorts and paid ads.
If you’ve toned down your search ads over the past few years, it’s time to scale back up! The rise in searches including the keywords ‘near me’ and ‘open today/tomorrow’ are resulting in higher last-minute purchases, while customers are already on the road.
Ensure your booking engine allows for impulsive mobile purchases, even on the same day. Setting up a mix of Dynamic and Responsive search ads will help your product meet intent as potential customers are planning their next adventure. Get in touch with your Account Manager to ensure you’ve got a paid media mix that’s working for you.
Unless you’ve been living under a rock, you’ll know that come July, Google Analytics 4 will become the go-to reporting and tracking platform, as Universal Analytics is retired.
GA4 employs a new cookie-less way of monitoring engagement and conversions, with more flexible reporting metrics. An event-based measurement model allows marketers to track the entire user journey, integrating data-driven attribution. Not quite sure how to GA4? Our performance specialists are here to help and answer your questions.
In a world where third-party cookies are increasingly being phased out due to privacy protections, now’s a great time to consider how you’re collecting rich first-party data, like form submissions, database sign-ups, file downloads, online chats, survey completions, and purchases.
Sustainable travel continues to gain traction, as tourists place more emphasis on genuine, authentic experiences. Booking.com research shows that over 80% of users want to stay in eco-friendly accommodation – reflected in record-high search volumes for campsites, and rising Bookabach searches for wellness stays, retreats, and farmhouses.
Aotearoa’s operators are leading the way in building a sustainable industry, with the New Zealand Tourism Sustainability Commitment placing this trend front and centre.
Your task? To promote your sustainability initiatives without greenwashing. Make sure your website and customer touchpoints show, not just tell, how you’re walking the walk. Perhaps you plant a tree for every visitor, use EV’s to transport guests, donate to local conservation causes, or have achieved Carbon Zero (or Climate Positive) certification. Shout about this from the rooftops!
Google My Business and Google Maps are no longer platforms where you can simply set-and-forget. With more features being added into the mix, it’s crucial to elevate your presence and ensure you’re visible with accurate and enticing information.
Take some time to add visuals and images, articles and blog posts, and service lists to enhance your profile. Respond to reviews regularly (whether positive or negative), as your overall star rating is used in Google’s rankings. Lastly, take note of the new ‘Tickets’ functionality, where Google Maps compares admission prices across a variety of OTA’s and reservation platforms, allowing visitors to quickly see if booking direct is really the cheapest. You can manage this through your GMB profile.
Throwback Thursday to our tourist takeover at the B:HIVE for Halloween last month 👻 We may work in tourism, but this year, we took the role seriously and dressed up as stereotypical (and scarily-realistic!) tourists: Hawaiian shirts, cameras in hand, and snapping photos at every chance we got!
#Tourismindustry #DigitalMarketing #BooHive #Halloween2024
Throwback Thursday to our tourist takeover at the B:HIVE for Halloween last month 👻 We may work in tourism, but this year, we took the role seriously and dressed up as stereotypical (and scarily-realistic!) tourists: Hawaiian shirts, cameras in hand, and snapping photos at every chance we got!
#Tourismindustry #DigitalMarketing #BooHive #Halloween2024
📢 One week to go until Destination: Digital - The Playbook kicks off, and this is your LAST chance to secure a spot at Aotearoa`s only conference dedicated to tourism marketers!
The buzz is building, and the final tickets are flying out the door. Don`t just take our word for it - check out what last year`s attendees had to say 👇
Get ready for game-changing insights from expert industry thought-leaders, and interactive practical workshops to set you up for success in 2025. It`s all taking place at the @bhivenz in Auckland next Tuesday, 3rd December.
🎟️ Grab your tickets before they`re all gone: link in bio!
#TourismMarketing #NZmarketing #MarketingEvents #TourismIndustry
📢 One week to go until Destination: Digital - The Playbook kicks off, and this is your LAST chance to secure a spot at Aotearoa`s only conference dedicated to tourism marketers!
The buzz is building, and the final tickets are flying out the door. Don`t just take our word for it - check out what last year`s attendees had to say 👇
Get ready for game-changing insights from expert industry thought-leaders, and interactive practical workshops to set you up for success in 2025. It`s all taking place at the @bhivenz in Auckland next Tuesday, 3rd December.
🎟️ Grab your tickets before they`re all gone: link in bio!
#TourismMarketing #NZmarketing #MarketingEvents #TourismIndustry
Final chance to grab an Earlybird ticket for Destination: Digital 📣
On our ‘From Insight to Impact’ panel, you’ll hear from data-driven decision makers Rachel Howie (RealNZ), Shaun Fitzgibbon (TRA), and Sarah Britton (nee Short) (Tourism New Zealand), who’ll bring a diverse range of perspectives on how you can leverage data to shape marketing strategies, identify emerging trends, and build high-impact campaigns.
As NZ’s only conference dedicated to tourism marketers, it’s a day all about equipping our industry with the latest tactics and techniques for your digital toolboxes. Now all that’s missing is you - see you on Tuesday December 3 (the day prior to TEC Xmas Symposium) at the B:Hive in Auckland. Grab an earlybird ticket before 5pm today 👉 link in bio.
Final chance to grab an Earlybird ticket for Destination: Digital 📣
On our ‘From Insight to Impact’ panel, you’ll hear from data-driven decision makers Rachel Howie (RealNZ), Shaun Fitzgibbon (TRA), and Sarah Britton (nee Short) (Tourism New Zealand), who’ll bring a diverse range of perspectives on how you can leverage data to shape marketing strategies, identify emerging trends, and build high-impact campaigns.
As NZ’s only conference dedicated to tourism marketers, it’s a day all about equipping our industry with the latest tactics and techniques for your digital toolboxes. Now all that’s missing is you - see you on Tuesday December 3 (the day prior to TEC Xmas Symposium) at the B:Hive in Auckland. Grab an earlybird ticket before 5pm today 👉 link in bio.
After just 8 months of dazzling us all with her epic energy, enthusiasm and quick learning; our superstar PT, @emi.cross, has been promoted to our Digital Performance Executive and we couldn`t be prouder! 🚀
From navigating the tourism industry to crafting Google and Meta campaigns, Emi has truly embraced the world of paid media like a pro 👏👏👏
#Promotion #DigitalMarketing #TourismIndustry #NZ
After just 8 months of dazzling us all with her epic energy, enthusiasm and quick learning; our superstar PT, @emi.cross, has been promoted to our Digital Performance Executive and we couldn`t be prouder! 🚀
From navigating the tourism industry to crafting Google and Meta campaigns, Emi has truly embraced the world of paid media like a pro 👏👏👏
#Promotion #DigitalMarketing #TourismIndustry #NZ
As our trip down Maverick memory lane continues, we`re shining a light on the highlights of 2020 and 2021. It was the years that a certain large global event threw a few surprises into the mix - and when our mantra quickly became Keep Calm and Carry On.
While international borders were closed, domestic demand remained strong and we worked alongside clients to encourage Kiwis to explore their big backyards.
We ran free weekly webinars to offer tips, tricks and tactics to the industry to pivot and drive conversions from the domestic market - and we shared our Maverick magic with tons of tourism businesses as part of the Qualmark Digital Capability programme.
🔒 Lockdowns (remember those?!) brought us together online
🐳 We kicked off our partnership with Destination Kaikōura
👩✈️ We dressed up as Top Gun fighter pilots for our team photoshoot
🌲 We climbed new partnership heights with Redwoods Treewalk
🛶 Team day saw us paddle to Rangitoto and enjoy a sunset BBQ
We all have our memories of the pandemic years - and for us, working hard to help our clients survive and thrive was a real source of pride.
Looking back, this time was key in building our resilience and agility - and helping to lay the foundations for next chapter of Maverick (more on that next week!)
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As our trip down Maverick memory lane continues, we`re shining a light on the highlights of 2020 and 2021. It was the years that a certain large global event threw a few surprises into the mix - and when our mantra quickly became Keep Calm and Carry On.
While international borders were closed, domestic demand remained strong and we worked alongside clients to encourage Kiwis to explore their big backyards.
We ran free weekly webinars to offer tips, tricks and tactics to the industry to pivot and drive conversions from the domestic market - and we shared our Maverick magic with tons of tourism businesses as part of the Qualmark Digital Capability programme.
🔒 Lockdowns (remember those?!) brought us together online
🐳 We kicked off our partnership with Destination Kaikōura
👩✈️ We dressed up as Top Gun fighter pilots for our team photoshoot
🌲 We climbed new partnership heights with Redwoods Treewalk
🛶 Team day saw us paddle to Rangitoto and enjoy a sunset BBQ
We all have our memories of the pandemic years - and for us, working hard to help our clients survive and thrive was a real source of pride.
Looking back, this time was key in building our resilience and agility - and helping to lay the foundations for next chapter of Maverick (more on that next week!)
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As we continue reflecting on a decade of Maverick, today we`re throwing it back to 2019 - a year filled with fun, adventures, and a bit of mischief.
This was the year we kicked off our first themed photoshoot in goofy bowling whites, #justbecause!
We had an epic team day at @ecozip_adventures, zipping through the trees then using their awesome conference facilities to plan world domination.
2019 also saw Tim and Alex heading down to Rotorua to onboard @offroadnzrotorua - just look at Tim sizing up that impressive 7-metre drop on their awesome 4WD Bush Safari product 😱 Five years on and we`re still proud as punch to work with Ian, Carol and the team.
To top it all off, we threw a fabulous birthday bash to mark five fantastic years in business with some of our favourite tourism friends. Time flies when you`re having fun! 🙌
#nztravel #digitalmarketing #tourismbusiness #workanniversary
As we continue reflecting on a decade of Maverick, today we`re throwing it back to 2019 - a year filled with fun, adventures, and a bit of mischief.
This was the year we kicked off our first themed photoshoot in goofy bowling whites, #justbecause!
We had an epic team day at @ecozip_adventures, zipping through the trees then using their awesome conference facilities to plan world domination.
2019 also saw Tim and Alex heading down to Rotorua to onboard @offroadnzrotorua - just look at Tim sizing up that impressive 7-metre drop on their awesome 4WD Bush Safari product 😱 Five years on and we`re still proud as punch to work with Ian, Carol and the team.
To top it all off, we threw a fabulous birthday bash to mark five fantastic years in business with some of our favourite tourism friends. Time flies when you`re having fun! 🙌
#nztravel #digitalmarketing #tourismbusiness #workanniversary
Today, we’re reminiscing about 2018 – a real milestone year for Maverick! 🌟 2018 saw us kick off our partnership with the legendary @hobbitontours, an absolute business highlight. Collaborating with such an iconic operator brought our passion and know-how for tourism marketing to life in a whole new way. 2018 was also the year we were lucky enough to add Kelly Hookey to the team – six years later, Kel is one of our longest-serving Mavericks and leads our powerhouse Performance team.
#DigitalMarketing #ThrowbackThursday #WorkAnniversary #NZbusiness
Today, we’re reminiscing about 2018 – a real milestone year for Maverick! 🌟 2018 saw us kick off our partnership with the legendary @hobbitontours, an absolute business highlight. Collaborating with such an iconic operator brought our passion and know-how for tourism marketing to life in a whole new way. 2018 was also the year we were lucky enough to add Kelly Hookey to the team – six years later, Kel is one of our longest-serving Mavericks and leads our powerhouse Performance team.
#DigitalMarketing #ThrowbackThursday #WorkAnniversary #NZbusiness
Today we’re throwing it back to 2014, where Maverick’s journey began 🌍✈️ After working at Tourism New Zealand, Founder Alex Dykman left for an OE in South America – collaborating with a bunch of awesome kiwi operators on all things marketing along the way. Curating digital strategies, social media plans and paid media campaigns in between exploring the Galapagos Islands and hiking in the Andes – now that’s work/life balance😉
After returning home, Alex set up Maverick Digital officially, and the rest is history. From humble beginnings to helping tourism smash digital in New Zealand, the USA, Canada and the South Pacific - we’re celebrating a decade in business! Here’s to many more years of innovation and adventure in tourism marketing.
#maverickturns10 #tourism #newzealand #marketing #throwbackthursday
Today we’re throwing it back to 2014, where Maverick’s journey began 🌍✈️ After working at Tourism New Zealand, Founder Alex Dykman left for an OE in South America – collaborating with a bunch of awesome kiwi operators on all things marketing along the way. Curating digital strategies, social media plans and paid media campaigns in between exploring the Galapagos Islands and hiking in the Andes – now that’s work/life balance😉
After returning home, Alex set up Maverick Digital officially, and the rest is history. From humble beginnings to helping tourism smash digital in New Zealand, the USA, Canada and the South Pacific - we’re celebrating a decade in business! Here’s to many more years of innovation and adventure in tourism marketing.
#maverickturns10 #tourism #newzealand #marketing #throwbackthursday
Cheers to an epic Hospitality New Zealand conference in Ōtautahi Christchurch 🥂
#conference #networking #hospitality #wearemaverick
Cheers to an epic Hospitality New Zealand conference in Ōtautahi Christchurch 🥂
#conference #networking #hospitality #wearemaverick
We can whip up a Google Ad, witty caption or SEO audit - easy peasy 🍋
Turns out us Mavericks can whip up a pretty tasty feast too! 👩🍳
@maincoursenz #teambonding #cookoff #masterchef #teamday #wearemaverick
We can whip up a Google Ad, witty caption or SEO audit - easy peasy 🍋
Turns out us Mavericks can whip up a pretty tasty feast too! 👩🍳
@maincoursenz #teambonding #cookoff #masterchef #teamday #wearemaverick
We're a team of tourism and digital experts who hang our hats on doing high impact work that affects your bottom line.